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2 min read
Population Health Nurse Supervisor
Full-time, Day shift
Summary: The Population Health Nurse Supervisor is a professional nurse who fulfils the responsibilities of a Population Health Nurse, provides supervision to the department’s care management colleagues and acts under the direction of the Medical Director and Executive Director. Work includes, but is not limited to, oversight of day to day work flows, addressing staffing issues, developing work groups and collaborating with the Director on associate performance issues.
Qualifications:
• Current unrestricted license by the State of Florida as a registered nurse
• Bachelor’s degree required; Master’s degree preferred
• Previous management experience preferred
• Performance Improvement / Enterprise Performance Excellence experience preferred
• Must lead by example and possess superior customer service skills and professionalism
• Must exhibit flexibility to adapt to ongoing changes and work in a fast-paced, customer driven environment
• Must have interpersonal skills to drive collaboration, commitment, and productivity when working with cross-functional teams, customers, and end users
• Must possess leadership qualities including time management, verbal and written communication skills, listening skills, problem solving, decision-making, diplomacy, priority setting, work delegation and work organization
• Current employment as a Population Health Nurse at Holy Cross is preferred
• Five years of clinical and case management/health coach experience is preferred
• Experience in patient education is required
• Strong ability to communicate effectively using written and verbal skills
• Proficient in email communications and internet usage along with basic use of Microsoft Excel and Word
• Knowledge of information technology to evaluate care effectiveness (care process, outcomes and cost) for individual users of health care and patient populations
• Certification as needed or available for Health Coaching or Population Health Management
• Certification in case management (CCM), public health and/or community health preferred
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained by the end of the orientation period
• Ability to work autonomously within matrix environment without direct supervision or support
• Demonstrates a wide theory base and sound clinical skills to function as a nurse generalist