Florida Association of Accountable Care Organizations
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Partnership Supports Connected Care Through Scalable Patient Engagement, Improved Outcomes and Reduced Readmissions
Miami, FL, December 19, 2017: The Florida Association of ACOs (FLAACOs), the premier professional organization for Accountable Care Organizations and value-based healthcare leaders throughout Florida, announced today a strategic partnership with Miami-based Care Angel, to offer Care Angel’s AI and Voice powered Virtual Nurse Assistant, Angel, to FLAACOs’ Statewide ACO membership. Care Angel’s innovative patient engagement, monitoring and management platform, SmartCare 3.0, brings Angel to life through a simple phone call on any voice-driven device, like a landline, cell phone or smart phone allowing providers to actively engage and manage their patient population in real time. Care Angel’s Virtual Nurse Assistant, Angel, conversationally checks-in with at-risk patient populations leveraging AI technology to enable scalable engagement with a focus on condition specific health communication. Recent studies of at risk populations have demonstrated patient engagement rates of 83 percent, readmission reduction of 63 percent and a $41 per patient per month net savings, by leveraging the Care Angel solution. Care Angel closes gaps in care between visits for the highest risk, highest cost patients while reducing hospitalization and readmissions.
Under the agreement, Care Angel will work with FLAACOs and its ACO members to take a proactive approach to implementing Care Angel’s patient engagement,
monitoring and management solution, to support FLAACOs members’ patient care and financial goals.
Nicole Bradberry, CEO of FLAACOs, states “Florida’s ACOs are leading the way in the shift toward fee for value supported by FLAACOs’ focus on leveraging collaborative digital health solutions. Care Angel’s innovative approach to active management of at risk populations to drive better health and financial outcomes for our members, aligns perfectly with our mandate as an organization.”
Through the partnership, Care Angel and FLAACO will provide Florida’s 40+ ACOs with pre-negotiated access to the Care Angel solution, ensuring their patients get the care they need, when they need it, without over-burdening existing clinical and administrative staff.
Care Angel’s CEO, Wolf Shlagman, added “Meeting patients where they are, technologically, is one of the keys to scaling active patient engagement, the second critical element is the human touch, an empathetic voice that offers a better experience for the patient. And finally, for sustainably achieving high engagement and improved outcomes between visits, the interaction must be intelligent. Angel acts as an extension of the care team, proactively triaging those that are in need of intervention to a clinician, in real-time. Provider’s success in a value-based care delivery arrangement depends on bringing these three things together. ACO physicians can consistently engage with their patients proactively using technology that their patients already have, allowing them to manage large patient populations much more effectively and efficiently at a dramatically lower cost.”
Care Angel’s AI and voice solution is in use by major health systems, health plans, ACOs, MSOs and IPAs throughout the state of Florida and nationally.
FLAACOs, also known as the Florida Association of Accountable Care Organization, mission is to provide members a vehicle to collaborate, ensuring that each healthcare organization grows and thrives. The Florida-based association aligns goals to help member ACOs shift physician incentives and improve health-care outcomes across the state. FLAACOs provides a voice for the accountable care marketplace and its participating providers, payers, and individual physicians. The goal of FLAACOs is to provide advocacy and support to all Florida accountable care organizations so that together they can become the health-care models of the future. To learn more visit www.flaacos.com
Care Angel offers the world’s first voice AI, Virtual Nurse Assistant., Angel. Angel empowers the most effective, efficient and scalable way to engage monitor and manage large, at-risk populations with complex and chronic conditions, at the lowest cost starting with a simple phone call. Care Angel’s multi-modal engagement platform helps providers and payers to close gaps in care by automating conversational, outbound check-in care calls, capturing regular updates on vitals and well-being and inform real-time interventions. The platform can also push personalized notifications to remote family and friends, strengthening the communication between patients, care teams and their family caregivers. Our solution is proven to reduce administrative and operational costs, reduce readmissions and improve medical and financial outcomes. For more information about Care Angel’s solutions, please visit www.careangel.com
The Centers for Medicare & Medicaid Services (CMS) has released results from year one of its Next Generation ACO model, revealing that 61 percent of program participants were able to earn shared savings last year.
The federal ACO (accountable care organization) data from CMS, released without much elaboration, as it often was in the previous administration, disclosed the results of how the 18 ACOs in CMS’ Next Gen ACO model performed in 2016. As CMS explained on its website when it launched this ACO model in January 2016, “Building up on experience from the Pioneer ACO Model and Medicare Shared Savings Program (Shared Savings Program), the Next Generation ACO Model offers a new opportunity in accountable care—one that sets predictable financial targets, enables providers and beneficiaries greater opportunities to coordinate care, and aims to attain the highest quality standards of care. Read more
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The University of Alabama at Birmingham rolled out registration kiosks at its orthopedic clinic that increased its collections nearly 60%, kept patients engaged and better coordinated care.
The kiosks, which are provided and managed by Clearwave Corp., resemble those at airports and fast-food chains. They aggregate patients' insurance information, demographic data, copays, deductibles, medical scans and other test results. Can you view the whole article here
Lawmakers and telehealth advocates were predictably pleased with the Senate’s passage of bipartisan legislation that would extend telehealth benefits to several patient populations battling chronic illnesses. Read more here
Join Co-founder of National ACO, Dr. Alex Foxman and Gregg Masters, publisher of ACO Watch for an informative conversation with one of the ACO industry's leadng voices and best in class state association of ACOs.
Listen here for Nicole's Interview: Blog Talk Radio
Accountable care organizations participating in the CMS' Medicare shared-savings program reduced spending by about $1 billion in three years, HHS' Office of Inspector General reported Tuesday.
To read more on this article: https://t.co/9PHdo5FRFH
FLAACOS PARTNERS WITH CAREDOVE
Partnership Broadens Florida Based Organization
JACKSONVILLE, FL: The Florida Association of ACOs (FLAACOs), the premier professional organization for Accountable Care Organizations and value based healthcare leaders throughout Florida, announced today a strategic partnership with Caredove, Inc. to provide its Statewide ACO membership with access to Caredove’s advanced, online e-referral platform which focuses on making it easy to transition patient care into home care and community services. Under the agreement, Caredove will work with FLAACOs and its ACO members to establish and build out trusted networks between its ACO members and the organizations and agencies providing home care and community support services in the communities they serve.
Nicole Bradberry, CEO of FLAACOs, states “Our partnership with Caredove shows our continued commitment to bring additional value to our members and to take a leadership role in helping to address those aspects of care needs to help our member’s patients stay healthier in their homes and communities and to avoid costly readmission into the Acute care system”. It is anticipated that over 1000 home care and community agencies will be implemented on the platform, serving some 40+ ACOs across the state. Caredove’s CEO, Jeff Doleweerd, said “We spent thousands of hours examining how patients access service to different home care and community services. We saw the same problems over and over. Clinicians couldn’t locate helpful services, patients didn't know what would happen next, intake staff were overwhelmed while triaging referrals, voicemails would pile up, and patients wouldn't get connected with the care they needed. We created Caredove to solve these problems”. The development of the initial e-Referral networks in Florida under this agreement will pave the way for additional parties to join the platform. We’re happy to be working with FLAACOs to bring Caredove to benefit the patients of their ACO members.”
Richard Lucibella, CEO of Accountable Care Options (Boynton Beach Florida) and FLAACOs Board member, is an early adopter on the Caredove platform. “As we’ve extended our Chronic Care Management efforts, we’ve gained a better understanding of the extent to which behavioral health and community social services can impact out patients' health status. We’ve all known this to be an issue, particularly in the Medicare population. Our CCM teams at Accountable Care Options continue our leadership position here on behalf of our patients, and are excited about the very real promise of the Caredove platform to support and potentially multiply our current efforts.” “Overall, we’re seeing great interest and excitement about the platform in Florida and elsewhere”, says Jim Atkinson (Chief Growth Officer at Caredove), “and, we are working to expand the network through Community & Public Health groups as well as to bring Payers and Health Systems into the trusted exchange.”
Caredove is a healthcare solutions company providing its online platform to make it easy for patients to gain access to home care and community services. Providers and care coordinators, as well as patients and family caregivers, can Search for geo-available home care and community services, Book appointments and e-referrals directly into those services, and Connect through secure data communication and organization-specific referral and intake workflows. Caredove is a true healthcare platform that builds trusted webs between Referrers (Providers/Care Coordinators), Service Providers and their mutual patients. Caredove currently covers over 80 categories of Home Care and Community Services. On the platform referrals are always free and it’s easy to invite referrers and service providers to the network so there is no impediment to its growth in serving each local community. www.caredove.com
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Connections with distant specialists can be especially valuable for older adults. To learn more about Telemedicine and how its helping rural residents visit: http://www.nextavenue.org/telemedicine-lifeline-rural-residents/
Just a few years ago, the accountable care organization (ACO) concept was compared to a mythical unicorn.Now, with burgeoning Medicare and commercial models to build upon, Medicaid ACO programs are relatively well-known phenomena, with operational programs existing in 10 states and at least 11 others developing their own ACO approaches. Of the 10 states with active Medicaid ACO programs, six have used or currently use a shared savings payment model — Massachusetts, Maine, Minnesota, Rhode Island, New Jersey, and Vermont — and many are looking at ways to refine their shared savings strategies.To read more visit: http://ow.ly/pBzL30efGZl
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